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160
Laptop heat reduction By BavarianPH,  Mar 9, 2010

I have had some experience with Dell Laptops, in my case the Inspiron 1501 & 1526.

Almost all the problems of these Laptops were heat related. (burned mobos, hot Hdds,

brittle or too much cpu thermal grease (which caused one laptop not to start up).

The heat sink can collect an amazing amount of lint lodged across the vent fins,

which, of course, blocks airflow & makes the Laptop hotter, even though the fan spins.

To me the Dells are not airy enough, access & placement of heat sink & fan is unfortunate.

To remove the lint, clean heat sink & fan, & replace thermal grease one must take the laptop

completely apart. - A service panel over the trouble area would make it a lot easier.-

Also, two fans, as a default for every Dell Laptop, would be much better ( for the cpu & video card/mobo).

I would have to convince Dell to change their design.

To tell you the truth, I could not recommend Dell Laptops, unless they had

improved the heat problems.

If one can find the lint, & is able to remove it with tweezers, perhaps a 25%-50%

heat reduction would result. - Just replacing the thermal grease between cpu & heat

sink fixed the Inspiron 1526 to be able to boot again, & back to normal running condition.-

Yes Dell should do preventative maintenance, it is certainly cheaper then replacing a

cpu or video card/motherboard.

It they will, I do not know, but one can try!

Send them this e-mail, if you want.

BavarianPH,

Ubuntu forever!

(P.S.:  Ubuntu (Linux) is, in my humble opinion, the best OS out there,

definitely the least expensive, since it is free, open software.)

BavarianPH160.0
  Wed Mar 10 01:17:24 GMT 2010
Comments: 4
Categories: Laptops  
Status:Acknowledged



117290
Pre-Installed OpenOffice | alternative to MS Works & MS Office By dhart,  Feb 17, 2007


Provide OpenOffice.org for free pre-installation alongside Microsoft Works and Microsoft Office. OpenOffice.org is more capable than Microsoft Works, and a serious competitor to Microsoft Office, at a fraction of the cost (it's free!)

OpenOffice.org can open, create, edit and save Microsoft Word, Excel and PowerPoint files.

Provide as OPTIONS for pre-installation many other high-quality free software programs such as:

- Firefox: web browser with popup and privacy controls; say goodbye to Internet Explorer infections!

- Thunderbird: email program with free anti-spam and privacy controls

- Pidgin: instant messaging all-in-one program for popup-free MSN, Yahoo, AOL and others
&nsbp;[ed: GAIM was renamed Pidgin in April 2007 to settle the issue with AOL's trademark on AIM]

- PDFCreator: creates Adobe PDF files from any program

- Scribus, Inkscape & GIMP: desktop publishing, freehand drawing & powerful image editing

- Audacity & VLC: multi-track audio editing & universal all-in-one media/video/movie/DVD player
- Stellarium & Celestia: planetarium viewer & outer-space mapping, like Google Earth, but for our Solar System

Pre-installed quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. Cast your vote for Linux and other free software. Cast your vote for the Universal Education PC [ed: article removed/merged by dell_admin] utilizing free software.

CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell


DELL/ Status Update

Dell is constantly reviewing options to offer to customers. As this is available for free today, we do not currently plan on offering this as an option to factory install.
.
dhart117290.0
  Sun Feb 18 00:47:16 GMT 2007
Comments: 630
Categories: Desktops and Laptops  Software  
Status:Not Planned



9740
Give us real bios control By retro,  Apr 21, 2008

Give us all full control of our hardware, I hate entering a bios and seeing only the most basic settings and not much of them, I may get some faster ram and want to set the cas or i may want to adjust my hard drive settings.
retro9740.0
  Mon Apr 21 22:52:53 GMT 2008
Comments: 17
Categories: Accessories (Keyboards, etc.)  Desktops and Laptops  
Status:Acknowledged



90
How do you spell computer? By jenjen1980,  Mar 11, 2010

My idea for marketing/a possible commercial,  comes directly from something that happened at our office.  A co-worker's kindergarten age daughter was at the office one afternoon and proud to show us her new spelling abilities.  She spelled/copied several things around the office including our name tags, magazine titles, etc.  She told one of my other co-workers that she knew how to spell 'computer'.  Knowing that this was really beyond her ability my co-worker asked if she would like her to write it down for her to copy.  She was adament that she could do it all by herself.  She sat down at one of our work stations and began to write with a lot of concentration.  When she was finished we gathered some of our staff to see what the result was.  Low and behold, what was neatly spelled in her BEST hand-writing?  'DELL'.  She had copied it from the computers at our workstations!
jenjen198090.0
  Fri Mar 12 01:09:43 GMT 2010
Comments: 2
Categories: Advertising and Marketing  
Status:Acknowledged



90
Max. memory for new Vostro 3500 By Ralf55,  3 days ago

I'm interested in your new Vostro 3500. But I can only get a maximum of 6GB memory. In your specification you mention that 8GB will be supported.  I have to buy 6GB . Throw the 2GB module away and install a new bought 4GB module. Very strange.
Ralf5590.0
  Fri Mar 12 12:46:52 GMT 2010
Comments: 2
Categories: Sales Strategies  Vostro  
Status:Acknowledged



50
The Studio 14, 15, and 17 should have a Blu-Ray drive, By PumaMania,  Yesterday

Simply put, I love what Dell is doing with it's Studio Notebook line, making it a way for the mainstream consumer to get very good performance/multimedia systems. There is just one fatal flaw, the mainstream format, Blu-Ray, isn't even a choice on the Studio 14, 15, or 17!! This is absolutely needed as an option on every one of these systems!! 
PumaMania50.0
  Tue Mar 16 04:45:05 GMT 2010
Comments: 0
Categories: Studio  
Status:Acknowledged



80
A Chance to Innovate Simply Put By rgorup,  Mar 11, 2010

Dell has a chance to innovate and here is how I believe they could:

-Nvidia Optimus Technology - Very Very cool, very helpful, very efficient. Great idea.
-Metal Chassis - Feels Great and consumers will feel they get more bang/buck
-Cheaper SSD options - The future of memory, great product.
-OLED - Future of screens, my zuneHD is sooo beautiful and i would die for my PC to have the same screen.
-No More Battery "Humps" - When you choose a larger battery the hump is a turnoff, maybe extend it backwards
       or have a built-in option that will make it able to have more cells internally (i dont plan on buying spare batteries and the average consumer won't either.

These things will improve dell's products soo much and put the mon the cutting edge
rgorup80.0
  Thu Mar 11 18:20:54 GMT 2010
Comments: 2
Categories: Desktops and Laptops  
Status:Acknowledged



50
Focus less on 48 hour delivery, and more on configurations and choices By winoffice,  Yesterday

Dell was founded on direct service to consumers, and on being able to build one's own PC. That isn't the case anymore. Dell is now focusing on "Get a Dell in 48 Hours", obviously pre-configured PCs. And even with build your owns, you don't get a lot of choices these days.

Take a look at Dell's new Vostro 3700, for example. In my most recent idea

http://www.ideastorm.com/ideaView?id=087700000000ejLAAQ

you'll see that I've already criticized the 16:9 screens of the new Vostros. Even then, however, there are no options on the screen resolution. I've tried several configurations of the Vostro 3700 (which has a 17.3" screen), and in each case my only option is 1366x768. That's unexcusable. Back in the 16:10 days, with a 17 incher you could expect to get at least 1440x900, for comparison (and many, including the still-offered Vostro 1720, offer 1920x1200). That's not all, of course. I've also noticed that with the 1720, I have my choice of processor, for example, and I can choose Windows 7 Ultimate for my OS. Those options are not to be found in the 3700.

Basic point: less emphasis on "fast track" preconfigured PCs, more emphasis on getting to choose your PC's components.
winoffice50.0
  Mon Mar 15 01:29:56 GMT 2010
Comments: 0
Categories: Advertising and Marketing  
Status:Acknowledged



50
Vostro 3700 Glossy Screen with higher native resolution in 17.3" By SeideanSidh,  Yesterday

Hi, the Vostro 17.3" model needs to be at least a 1600x900 native resolution and given the option of glossy display.  This could be a great multimedia computer if this changes were made and would appeal to both small business and the casual computer user.  In fact I was considering this instead of an Apple macbook pro until these options were not made available.  Make the changes you will have more sales.
SeideanSidh50.0
  Mon Mar 15 16:59:12 GMT 2010
Comments: 0
Categories: Vostro  
Status:Acknowledged



80
Prefer to buy ATI discrete graphics than Nvidia. By Rebel333,  Mar 10, 2010

I like Dell computers very much and I recently buy new laptops to work on it and enjoy it. But many times there is no option for my needs. Like I would like to buy a Latitude with ATi discrete graphics, but only option is Intel and sometimes Nvidia graphics. Intel is ok for those one who are using it only works, but many of us doing everything on our laptops; work, multimedia and even games. Therefore we need Nvidia or ATI. However Nvidia's are not so modern nowadays so I would prefer ATI discrete in the upcoming Latitudes!
Intel<Nvidia<Ati.
Keep the Slim & Beautiful shape like your new Vostro 3000 laptops, but add ATI discrete graphics option to customizing them. Thanks!
Rebel33380.0
  Wed Mar 10 18:35:01 GMT 2010
Comments: 1
Categories: Gaming  Laptops  Latitude  
Status:Acknowledged



105260
No Extra Software Option By ootleman,  Feb 16, 2007

Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS.


DELL/ Status Update

Per jeremy_f:

It's been a little over a year since this idea was initially posted, so we wanted to update the community on Dell software options. Our overall software strategy is to continue offering more software choices (including no software) and to provide software we feel benefits our customers' experience with their systems.
ootleman105260.0
  Fri Feb 16 20:21:31 GMT 2007
Comments: 601
Categories: Software  
Status:Partially Implemented



60
LATITUDE with docking station and Intel i5 or i7 - when will DELL offer it ? By Gabriela,  3 days ago

When can I expect a laptop like Latitude with Intel i5 or I7?
I need a laptop with docking station (e.g. Latitude) with the newest tecnology Intel i5 or i7.

I am searching since 3 months on DELL Homepage but I can't find any offer for my request.

Gabriela
Gabriela60.0
  Fri Mar 12 11:48:12 GMT 2010
Comments: 1
Categories: Accessories (Keyboards, etc.)  Latitude  
Status:Acknowledged



50
WiFi Android Phone By RodneyLee,  2 days ago

 Who needs 3g, and a phone company, we got skype and google talk and a few others, all we need is a wifi Android Phone, Wifi is nearly everywhere and we pay Verizon or some other company for 3g to play games, Im people and download apps that we have to pay for on top that service charge, must be something wrong???
com eon Dell make that Streak a "Phone Company Free" Wiphone.
RodneyLee50.0
  Sun Mar 14 02:17:47 GMT 2010
Comments: 1
Categories: Broadband and Mobility  
Status:Acknowledged



40
Sata 6 gbps and USB 3 support By Beachfront,  Yesterday

Is there any time frame as to when Dell will be offering laptops with SATA 6gbps and USB 3.0 support?  Both formats have readily available technologies, and both are backwards compatible.  This means that you can offer a laptop with SATA 6gbps and USB 3.0 ports, but include a SATA II hard drive.  I am in the market for a new computer, and was very dissapointed that the new VOSTRO 3000 series didn't carry any forward thinking with it.  Please let me know if you have any plans to include these in the near future. 
Beachfront40.0
  Mon Mar 15 14:12:33 GMT 2010
Comments: 0
Categories: Laptops  
Status:Acknowledged



70
Cam Lens Cover By Error_report(),  Mar 10, 2010


I don't mind that my computer has a cam or doesn't have a cam so making standardized display designs are fine with me, but I would like there to be a cam lens cover.  A simple plastic slide gate over the lens would be great.

After several cases of people spying on others with it, I would think that a simple cover would make sense and I don't want to stick things to my computer.  If you wanted to be fancy then you would attach a contact to the cover that would bring up the default software but make sure to make the software still usable if the contact goes bad.
Error_report()70.0
  Wed Mar 10 22:38:46 GMT 2010
Comments: 0
Categories: Accessories (Keyboards, etc.)  Laptops  Monitors and Displays  
Status:Acknowledged



50
Internet / networking reset By pcgenemo,  2 days ago

It would be nice if there was an network / internet reset button (in your control panel)  that wipped out all current settings and went back to the first time use mode. Sometimes when trying to troubleshoot a networking issue you change settings and have trouble getting them back to the orignal settings. Change to default is ok, but it would be nice to have the option of forcing a new search for the network. You can do this manually, but it sure would be nice to have a one button push, followed by a confirmation and everything is new to the computer again.
pcgenemo50.0
  Sat Mar 13 21:28:18 GMT 2010
Comments: 1
Categories: Service and Support  
Status:Acknowledged



60
Please, don't let 147dpi WUXGA displays die By scalpel4k,  3 days ago

In my eyes, the main purpose with screens is how they display content, and in particular how much of it!
Why I'm saying it here? Because the next generation of laptop workstations seem to change things for the worse in that respect ...
Now, even with the (old) 16:10 format vertical screen space is limited, while most things I do on my computer are in fact vertical in nature. As you may have guessed, I'm not talking about that movie stuff  - but hey, I'm one of those geeks who spend their time doing serious work - day-by-day. And I think that's a totally legitimate use case for a so called business notebook.
Of course, let those have their toy displays who want them, give them their Inspirons and what the heck; but please, don't let us working people suffer for them ...

Now also, who on earth is believing that 768 pixels is HD? That is something we had back in the 80's! And even 1080p gives me 10%(!) less information vertically. Ok, I hear you say, "buy yourself a bigger screen", but that's not an option either. First and most important, there's another number to look at: pixel density! - Ohhh, I tell you, how I love my 147dpi display, it's so so crisp. I'm getting eye cancer whenever I look into displays having less. ... Finally there's mobility, obviously.

So again, please keep those WUXGA, 147dpi displays around !!! That had always been the selling point for Dell.
scalpel4k60.0
  Fri Mar 12 18:37:40 GMT 2010
Comments: 1
Categories: Laptops  Monitors and Displays  
Status:Acknowledged



190
Obscene Battery Prices By davidbreen,  Feb 27, 2010

Has anyone any Idea why Dell ask for Absolutely Obscene prices for laptop batteries.

The price is often 5 times higher than other sources.

I can see why Dell sales in Ireland have spiraled downwards in recent times.

davidbreen190.0
  Sat Feb 27 17:06:19 GMT 2010
Comments: 1
Categories: Laptop Power  
Status:Acknowledged



60
Video your new and present computer products By who'zwitmeh?,  Mar 11, 2010

I think you guys should do more videos for your computers and have your people do some hands on demonstration on what can the computer could do, and also incourage more of your customers to do the same when they get theirs of more can have a better knowledge about the computer and also it will previde better reason on why they should get this one, for whatever reason they going to use it for. Now who's with me?

who'zwitmeh?60.0
  Thu Mar 11 20:16:59 GMT 2010
Comments: 0
Categories: Advertising and Marketing  
Status:Acknowledged



60
Dell.com NEEDS improvement By rgorup,  Mar 11, 2010

Dell.com stinks. Thats what. If you go to dell.com, it is not the clearest and easiest route to get to the pc section. But once you click on "for home" and select "laptops and mini's", you are not presented with any pc's. You then need to proceed to clicking on the "our laptops" tab in the lower half of the screen to see the computers. Before clicking on our laptops, you are presented with a lot of options and the screen looks cluttered. Also, there is the confusing check-box-column on the left side of the page which really needs help. I know how to navigate through the website but only because i have done it many times. I think this needs to be simplified a little bit to provide a good customer experience. Also, if i wanted a computer monitor, there is no quick way to find them, you need to kind of dig through to find those really nice monitors you guys have.

It is a hassle, and i do not need to be bombarded with a million "deals" before i even look at a computer. Show me the deals on a computer i have chosen AFTER i have chosen it, not at the very beginning.

This will seriously increase sales im sure. Consumers do not want to be confused and it is pretty dumb.
rgorup60.0
  Thu Mar 11 18:14:03 GMT 2010
Comments: 0
Categories: Dell Web Site  
Status:Acknowledged


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