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A few years back, we had a "Dell Team". They assisted us with finding parts, placing orders, and assuring we were happy. Now we are asked to go to the Premier Site for everything. Yet the Premier site is slow, not accurate, slow, difficult to navigate, slow, outdated (the Norton 2009 Add on the front page), and did I mention slow.
As a company owner that orders over $200k of items through Dell each year, I must say I am disappointed. Things were much better a few years ago. I felt like the people at Dell actually cared.
ou200170.0
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