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30
Have one set of prices, one store, and KEEP IT SIMPLE By ztirffritz,  Nov 16, 2009 Mon Nov 16 20:04:18 GMT 2009

Why does Dell have at least 3 different prices for every item depending on how you enter the Dell Website?  It is frustrating having to login to the website a bunch of different ways to find the best price.  Make it simple - 1 price, take it or leave it.  Instead, you have a Small Business price, Large Business Price, Home User Price, Govt Price, etc.
ztirffritz30.0
Comments: 0
Categories: Content  Search  Site Management  
10
Simple system configuration/find/filter By Vaulcul,  3 days ago Wed Nov 18 00:01:49 GMT 2009

I'd like to have the ability to optionally choose the type of hardware (ie. processors, Hard drive size, etc.) I want (or my client wants) and then be given a categorized list of computers that meet those specs.  I'd also like to be able to save, duplicate, and modify those searches, so that they're easy to find later on.
Vaulcul10.0
Comments: 0
Categories: Cart / Configurator  Product Pages  Search  
60
Unacceptably slow By JP153,  Oct 15, 2009 Thu Oct 15 14:44:26 GMT 2009

I have time to play a game of "solitaire" while I wait for the next page to load.
This is beyond ridiculous.
How do you expect customers to actually have the patience to go through such a painful site to place orders ???
JP15360.0
Comments: 0
Categories: Navigation  Search  Stability / Performance  
60
Premier Site: Needs to be more like CDW website By Bill G,  Jun 26, 2009 Fri Jun 26 16:44:15 GMT 2009

Has anyone had a looked at CDW's website, to compare?

From search, to comparison shopping, saved carts, cart access, speed, logon time, order status, their site is superior to the Premier site in just about every category, in my opinion. I know I could purchase many of the same items through the Premier site, but it's just more difficult to shop. In fact, if I can purchase through CDW, I will.
Bill G60.0
Comments: 2
Categories: Navigation  Content  Search  
20
Keywork / Part # search on Home Page of Premier site By JCONFREY61,  Sep 11, 2009 Fri Sep 11 16:52:41 GMT 2009

A Part Number /  'keyword' search field on the Premier home page.
Don't make us click a few times just to do a search.
An advinced search would alos be nice from the home page.
JCONFREY6120.0
Comments: 1
Categories: Search  
50
Give me the 10 second version By markh,  Jun 8, 2009 Mon Jun 08 16:15:44 GMT 2009

I get too much of this..

Error while searching for your result. We apologize for the inconvenience, but we encountered an error while processing your question. Please try the following:Click on your browser's back button and retry your search.Use Advanced Search to find a specific product or service.

What I am looking for is a fast access way to search for product/parts, buy produuct/parts and get out.  I do not need anymore thrill/chill info sites to slow my work.  Give me plain vanilla, like Google, and then allow me to customize to my desired level of info.

 
markh50.0
Comments: 0
Categories: Navigation  Customization / Personalization  Search  
40
STATUS By EatNnet,  Jun 23, 2009 Tue Jun 23 14:22:46 GMT 2009

Once you log in there should be a STATUS tab that tells you:

1) Last 20 orders (configurable lets say till 50)
2) Backordered orders.
3) Orders that are held due to payment problem.
4) News of the day as in Price Drops, New Items, Must sees and whatever will help us make a doller.
EatNnet40.0
Comments: 0
Categories: Content  Reports  Search  
10
Web Site Cleanup II By TED@ALTEC,  May 6, 2009 Wed May 06 18:03:14 GMT 2009

I completely agree with Lazarus3750. This site has s****d for the several years I have used it!!! In addition to Lazarus's issues, how about adding to the list the frustration of "circular or loop searches" whereas when researching tech support issues, after 4-7 screens you arrive back at the original screen.


ADMIN NOTE:  We appreciate any and all feedback, and the opportunity to address issues that arise with your experience on Premier and other Dell websites.  However, we would ask that submissions for this particular forum be focused on ideas for feature and functionality requests within Premier. 

Should you encounter error messages or other technical issues, please contact our Premier Helpdesk (Premier@Dell.com, or 800-274-3355, Monday through Friday, 8am to 5pm Central Time).  Though the Helpdesk is specific to Premier, they also gather and submit issues regarding Support.Dell.com to IT/Application Support for resolution.

Thank you again for your feedback.
TED@ALTEC10.0
Comments: 0
Categories: Navigation  Content  Search  
Status:Reviewed
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General Stats

    The Premier Dell Community has:

    - Contributed  139 ideas
    - Promoted  857 times
    - Posted  53 comments

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