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40
Let me control standard configs... By aseverance,  Oct 1, 2009 Fri Oct 02 03:35:01 GMT 2009

As the hw asset manager for my organization it's up to me to determine who can buy what and when...But it's not, really.  I have find what I want, contact my sales person and wait for it to get added.

I have no problem going through my sales person if I'm looking to make a bulk purchase, want special pricing or have questions about a configuration but it should not be a three day process to add a mouse to my standard configs list so my desktop technicians can order it.

I would really like the ability to browse the ENTIRE dell catalog and add customized systems, peripherals and other components myself at our base-line pricing to our standard configs.  If and when I feel a need to engage my sales rep on better pricing I can do that.

From the experience I've had making simple changes is nearly impossible even with the sales rep involved.  Items go missing without warning.  When I ask for an item to be added (like say those swanky new u2410 monitors) it gets added in a different section with a different description than the other monitors I already have listed. 

I frequently find myself having to go back into the system and compare my standard configs price vs our regular premier price and again vs the public price.  It should be a lot more straight forward and I don't really understand why it's so complicated.

Clean it up, speed it up.  Put me in control of my standard configurations and let my sales rep handle our special orders and requests.
aseverance40.0
Comments: 1
Categories: Full Product Catalog  Software & Peripherals Catalog  Standard Configurations Catalog  
40
Better Product Pictures By SteelersFan,  Jul 23, 2009 Thu Jul 23 18:52:25 GMT 2009

I would like to see better product pictures similar to how newegg is.  It would be nice to see more detailed pictures and pictures from different angles.  I often find myself going to newegg.com or the manufacturer website to find better pictures.  It seems like some things have good pictures and others do not.  It would save my time and be more efficient if Dell had a better selection of pictures.
SteelersFan40.0
Comments: 0
Categories: Content  Product Pages  Software & Peripherals Catalog  
20
Parts for my Dell seems like "Parts for ANY Dell" By aardvark,  Sep 30, 2009 Wed Sep 30 19:13:06 GMT 2009

When I go to "Parts for my Dell" and enter a specific model or service tag I expect to see parts for that particular model.  If I wanted to see every UPS, monitor, mouse and keyboard you sell I would have gone to the general section.  Why do you show full height cards for chassis with low profile slots???

Some of the choices are a little amusing.  I was reluctant to order a leather shoulder bag for my 2U server because I was pretty sure it wouldn't fit.
aardvark20.0
Comments: 0
Categories: Software & Peripherals Catalog  
70
Add to Favorites By towanda7,  Mar 17, 2009 Tue Mar 17 19:02:06 GMT 2009

I would like to see the ability to add items as favorites when I search by part number or just through keyword or menu searches.

There are many items I order on a frequent basis that I would rather not have appear on my Premier Home page, but I would also like to not have to search for them every single time I go to order them.  I would like the ability to get to those items easily without having to ask my rep to add them to the home page every time.  I use many other vendors for product purchasing, and most offer some kind of feature like this.


ADMIN NOTE - This is current functionality for customized Premier pages.  My Saved Items stores either systems that you have configured to your specs, or individual S&P items.  When configuring a System, options are "Review Summary", "Add to My Saved Items", or "Add To Cart".  For S&P items, select "More Details", then see "Add To Lists", where you can customize multiple Wish Lists of S&P items.  If you do not see "Add to My Saved Items", or "Add To Lists", please contact your Dell Sales representative, who can enable the Wish List/Saved Items feature within your Premier page.  This is available on customized Premeir sites, but not on Dell.com Premier stores, such as the Healthcare store on Dell.com.  However, this capability is in the early design/concept stages of development for a future date.
towanda770.0
Comments: 0
Categories: Customization / Personalization  Software & Peripherals Catalog  Standard Configurations Catalog  
Status:Already Offered
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    The Premier Dell Community has:

    - Contributed  139 ideas
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    - Posted  53 comments

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