Ideastorm - Premier

I have been trying to figure out where to pay on account. wasting a lot of time even on the phone with Dell employees who cannot answer the question! I small business like ours is super efficient just to keep the doors open on a daily basis. this website is much slower to get the job done than your competition.

Take a look at what other businesses do. The faster the checkout process the more money everyone makes. As few screens as possible and fewer clicks. I love the sites that remember as much as possible for me and make it easy and super fast.

I do like the Workspace that can be customized. Just found that today. That will help. It will be my Home Page from now on.

 I find Premier to have enormous potential to help my business grow and become more efficient.  After reading through many articles on IdeaStorm though, it's apparent that my Gold Team, who are awesome, by the way, are not trained enough on the different features that can be enabled on our Premier pages to increase our efficiencies.  

First, the recommendation:  Allow Premier page admins to add/remove feature sets / content blocks from their Premier page.  For sensitive areas, etc, implement a request-enable/deny process that the Premier Member's Dell team could manage.  In my case, that would be my Gold Team.

Second, a question:  Is there a list of the feature sets that are possible with Premier, along with their descriptions and functions so that I can go forward to my Gold Team and try and enable things that might benefit us?


ADMIN NOTE:  Customer ability to self-manage more information within Premier is actually already one of the focus areas of our planning and development teams.  As we work towards development of solutions in this arena, our Online Marketing team will communicate any coming enhancements to your Dell Account team.

Regarding Premier Features, your Dell Sales team has access to resources to provide you with customer facing presentations and other documentation.  Sales also has the ability to request a web-based live demonstration/walk-through/training session, presented by Online team members assigned to their sales group. 

Thank you for using PremierStorm.