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Ideastorm - Premier

User Management
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100
Longer timeout needed in Premier By Hankster,  Jul 31, 2009 Fri Jul 31 13:20:34 GMT 2009

Hankster100.0
Comments: 0
Categories: Navigation  User Management  
10
NAME OF THE PERSON PLACING THE ORDER By krava,  Nov 3, 2009 Tue Nov 03 18:43:50 GMT 2009

When an order is placed it would be helpful to have the name of the person who placed the order show up in the order details area especially when a non-recognized purchase order number is being used.  I have seen several mysterious orders on my site and it seems to take my sales rep days to get back to me to tell me who placed the order.  I am sure most companies only allow orders from certain individuals, so knowing who actually placed the order would clear up the mystery orders immediately.

krava10.0
Comments: 0
Categories: Procurement Workflow  Site Management  User Management  
20
Machine Lists, Exports, and Browsers Oh My! By mreder,  Jul 17, 2009 Fri Jul 17 14:34:26 GMT 2009

 I am going to skip the comments about speed, obviously you know its a problem and I know this stuff can be tough with a huge user base.

Here are my biggies:
-Multiple machine lists, so I can store them by department (I work at a uni with hundreds of groups)

-better export of spreadsheets from lists, what kind of crazy alphabetization is going on with the service tags?

-Better Asset intelligence: If you know I have 320 days left on my contract, is it so hard to have the site give me an expiry date so I don't have to figure it out myself? We're all using the same Gregorian calendar here (though I wouldn't put it past some of my users to use the french revolutionary calendar). Why is the expiry date a separate, non-dynamic field that isn't usually filled in?

-Driver stuff: I know dell has A LOT of different models, and the point-of-sale config data is not always there, but would it be possible to offer a wiki-style component on a given system page where us IT folk can impart our wisdom to the community regarding a given machine? It would have to be moderated, but it would help us differentiate between the 800 wireless options on a D600 (old example but you know what I mean).

-Finally, Cross-browser compatibility: Standards exist for a reason, please ensure that Premier is fully W3C compliant. Dell is doing some really exiting things on the OS side of things (ubuntu, moblin, android, etc), why can't it be as cutting edge with it's offerings to IT support?

Thanks for letting me rant!!!
Milt
mreder20.0
Comments: 1
Categories: Service and Support  Community  User Management  
40
Administrator should have a way to view all users' carts. By billb1122,  Mar 11, 2009 Wed Mar 11 23:18:24 GMT 2009

Wouldn't it make sence that the administrator would get an email everytime a user updates thier cart?  That way the administrator can view the cart and either approve it or go ahead and order it.  As it stands now, the administrator can NOT even view the users' carts.

ADMIN NOTE - this is partially implemented.  If you have 'site e-quote buyer' authority, you can view all e-quotes created on your site.  Another feature is if you have procurement workflow implemented on your page, you can view all workflow requests and changes that are in your specific workflow chain along with status of each request.  Please contact your page owner to ensure you are taking advantage of these current features.
billb112240.0
Comments: 0
Categories: Cart / Configurator  Procurement Workflow  User Management  
Status:Partially Implemented
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    The Premier Dell Community has:

    - Contributed  139 ideas
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    - Posted  53 comments

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